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Komatsu has matured into a international giant over the last few decades thanks to their competence and strength in the field of logistics, mining, excavating and construction. By means of innovative designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Utilizing their enhanced production features and contemporary design techniques, Komatsu has become recognized to manufacture the kind of durable and reliable lift truck that customers across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing need for its products in the North American marketplace. To improve costs and efficiencies, a modern facility was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the leading suppliers and makers of rugged and modern forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to meet their customers’ requirements worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy customers along with their North American consumers.
After a lot of years of establishing and preserving quality customer service bonds with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is vital. Komatsu begins all original projects and product developments with the customer's input. By welcoming input and feedback, they are able to determine customer wants and expectations then develop innovative creations and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is premeditated from the beginning and continued throughout the production, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to strict engineering standards allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and rigorous in-house quality standards all add to superior forklift products. Komatsu Engineering Standards translate the modern and progressive technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the needed requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fashioning it. When assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control through the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift features an exceptional network of company dealers and independent sellers who are working hard to outshine expectations. Specialized in all aspects from product sales, service or operating instruction, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM components on-hand to provide the essential service required to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated distribution hub is an alternative option. The internet based K-Link system assists sellers with on-line components management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class customers depend on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their countrywide account clients enabling them to benefit from a unique relationship that lets them adapt their partnership in order to raise consumer productivity and profits. Komatsu nationwide account clients have access to on-line parts and service support system and a inclusive fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The reliable and well-organized staff at Komatsu Forklift U.S.A., Inc., are focused on offering their customers an exceptional experience no matter if it is through sales, instruction, maintenance, or aftermarket support. They want to guarantee the level of client service provided will help their customers satisfy or exceed their goals and develop a flourishing business/client relationship in the process. Komatsu strives to understand each of their customers’ unique ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
